WeddingLive - Terms & Conditions

General

These Terms and Conditions represent the entire agreement between Sydney Livstream and the Customer, and supersede all prior written or oral statements, representations, negotiations or agreements. These Terms and Conditions will be construed in accordance with the laws of the State of NSW.

Copyright

– All the livestreamed video content produced by Wedding Live is copyrighted and can not be published on the website/TV/social media platforms of any other individual/company/agency/news corp/service/network. – The livestreamed video material can be exclusively used by Wedding Live only and is protected by Australian and international copyright laws and Wedding Live owns an exclusive copyright. – None of the livestreamed video material produced by Wedding Live shall be copied, modified, reproduced, published, sold, or transferred, in whole or in part, in any commercial and non-commercial use, without the prior written consent of Wedding Live. – Breaching the above terms of use will result in Wedding Live to receive compensation for the use of its content illegally.

Media Usage Consent

By engaging our services, you grant us the right to use excerpts or full versions of the produced video(s) for promotional, advertising, and demonstration purposes across our media platforms. Videos will remain published on our platforms unless we receive a written request from the event hosts to remove them.

Live Streaming

– For all the three packages, our service is limited to broadcasting the event live on the internet only, not recording it. – If you book the Livestream+Video Coverage package or Livestream+Video Coverage+Photography package, we can provide the event’s live video footage but there will be extra charge involved to prepare the video, reformat it and deliver it via Google Drive link. – Our livestreaming starts when the Master of Ceremony starts talking or the band/DJ starts the beginning music, not before that. We don’t livestream the guests arrival and reception decoration. – We depend on the mobile internet as many venues won’t provide their own ethernet or wifi connection. We use the latest 5G mobile broadband, but the siganl strength depends on many factors including the venue location, how far it is from the internet towers, or if there are things blocking the signal. We don’t have control over that. – When taking the sound from the AV systems of the venue, sometimes these systems fails to provide the best quality sound during livestreaming. We don’t have control over that, and in that case we will use our own portable sound system.

Video Coverage

(This applies to One Camera or Multiple Cameras with Video Camera Switcher) – Our Video Coverage (in Livestream+Video Coverage Package or in Livestream+Video Coverage+Photography package) is limited to covering the live event with a camera, and to help the customers in case they don’t have a professional videographer. Please note that we are not a professional videography company, we are a livestreaming company, our video coverage is limited to just covering the event with one or more cameras but we don’t use the same video shooting techniques that the professional videography companies use. – The same thing applies to editing the video footage, we can edit the event video footage, if requested by the customer, but our video editing is limited to some adjustments applied to the captured video footage only, and the editing could take between 1 to 6 weeks to be finalised depending on how busy we are on that period. – Our video coverage starts when the Master of Ceremony starts talking or the band/DJ starts the beginning music, not before that, and that is the start of our livestreaming as well. We don’t video the guests arrival and reception decoration. – If you need a professional videographer, who can provide you with professional video coverage and professional video editing, we can refer you to one of our videography contractors, and in that case, we will not be liable or responsible for any failure to perform, or delay in performance, that is caused by the videography contractor.

Photography

The Photography (in Livestream+Video Coverage+Photography package) is provided by one of our professional photography contractors, we will provide you with the contractor’s company details or the contractor will contact you to go through the package details. Please note, we will not be liable or responsible for any failure to perform, or delay in performance, that is caused by by the photography contractor.

Fees

We normally charge 50% of the total cost when you approve the terms of using our services for your event and book the date, and it’s not refundable. The remaining 50% balance will be due before the date of the wedding. We accept bank transfer and cash.

Postponement & Cancellation Policy

– If your wedding is postponed, we will make every effort to reschedule your live streaming service at no additional cost. – If rescheduling is not possible due to a prior commitment or if the event is cancelled, we will refund 50% of the total booking amount, provided that we receive written notice at least four (4) weeks before the scheduled event date. The remaining 50% is non-refundable and is payable at the time of booking to cover administrative expenses, team preparation, and the setup of your dedicated live stream profile page. We kindly request that you inform us as early as possible if your wedding date changes. – If the cancellation notice was within (4) weeks from the event day, then cancellation fee applies on the remaining 50%. Cancellation notice periods always relate to the local time zone of the booking and by default is NSW, Australia (AEST), including weekends and national public holidays.

Cancellation fees:

Notification Period & Charges
Less than a week - 100% of total cost
1 to 2 weeks - 85% of total cost
2 to 4 weeks - 75% of total cost
4 weeks or more - 50% of total cost

Contact us:

0477 557 557

info@weddinglive.com.au